Papa John's - Aberdeen City

No pizza AND no refund doesn't seem possible does it? I waited 90 mins and then called to cancel, only for the pizza guy to show up 2 hours late anyway acting like nothing was out of the ordinary. When I told him the order was cancelled, he sneakily tried to dump the pizza in my front garden LOL, but grudgingly took it away after I explained why he shouldn't do that. So no pizza. Refund? Not on your life! The coward manager never called me back despite promises to do so, the refund never came, no apology, nothing. Weird. Tried to speak to Papa John's HQ but they just said: not our problem, mate. Crazy right? Please believe me: this is LITERALLY the Worst Pizza Place in the World. Avoid.

I waited for more than an hour and a half for my order, but it still hasn't arrived. I asked to speak to the manager, who promised to contact the driver and call me back. However, 15 minutes later, I still had not received a phone call. I suggest that nobody orders food from this place, as the customer service is poor and the food will likely be cold by the time it arrives.

Order took 75 minutes to arrive. When Store called to chase up the order they couldn't give a time for delivery. When it did arrive the food was cold. When store was called to complain they were rude, arguementative and then hung up

Driver spoke less English than ET the extra terrestrial. I think he was more of an illegal alien than him also. He didn’t know where he was. Never got pizza and never got refund. Store supervisor spoke slightly more English, he must have been here for at least two weeks. He didn’t know his own name though which was concerning. First time ever I have never received an order, also never got refund. Please, please avoid.

Tried to order online but it wouldn't let me, so i drove there. This one was closed due to them not being able to get hold of a set of keys!! so i drove to the nearest one and they agreed to deliver it to me, so i left. i rang them after the delivery time and the ordered had be past to this place and so i called them. they had just got the order so it would be late. turned up late and not the best, so will use dominoes next time. i complained online as we spend £160 and didn't get any good answer's as to what happened just offer of two large pizzas for free.