Buffalo Wild Wings - Alpharetta

I ordered Buffalo wings and received lemon pepper instead. Since I like lemon pepper, I decided to be a good sport and just eat them. Upon my attempt to bite one, I noticed a gigantic deep-fried feather sticking out. Again, no big deal, thought I. I 'll just pluck it out and commence my attempt at devouring the fleshy fowl 's wing before mine eyes. Lo and behold, another feather. In fact, there were about a dozen or so more feathers mingling about the peppery citric seasonings that so gracefully discarded themselves from the rest of the batch lining the bottom of the tray. I returned my order to my gracious host. She apologized and quickly returned with the Buffalo wings I initially requested. This time, I had smaller deep-fried feathers and overcooked wings. The Buffalo wings weren 't wet like I am accustomed to getting. Instead, there was a dry Lawry 's-looking seasoning sprinkled atop that was flavorful but not spicy. What in Great Ceasar 's ghost is going on with these wings today? Doth not a hard laboring man such as myself deserve to fancy himself with the symbols of freedom used by the fowls to soar the winds of liberty? thought I most perplexingly. Then I thanked the wing gods who placed the unlocked meaning of these omens upon mine heart. At least I know the chickens were real, chuckled I as I drove home with a mouthful of deliciously overcooked feathers.

Latest update: finally, received refund back to my card been a few months and calls every few weeks. Update: The Response from owner below did not address the issue. I submitted the form from the reply as requested 3 weeks ago, and I still have not been contacted. I called the restaurant and the manager said he would issue a refund. That was 2 weeks ago. Nothing has been done. Wrong order wait time was 25 minutes past what the app said. There were 10 people waiting in takeout section of store, and there was no one there. I tried calling to correct the order, but no one is answering. NEVER EVER EVER COME HERE!

Hi. Our visit was horrific and I am requesting a refund. We waited an hour to get our food . We ordered fountain drinks. Two of the drinks were out. We then asked for a strawberry lemonade that never came until we were leaving due to poor service. I never received a refill on the Sierra mist I ordered. We asked to be served appetizers first. They were so delayed they came out with our food. The restaurant wasn't crowded but we had to continually try to get our waitress attention. There were tables with trash. We finally requested to have our food to go and even that took forever. We couldn't even eat it then because while we were sitting waiting, A ROACH was crawling near our table which is what made us leave in addition to the service. We have not been able to reach the store

Took forever, theres no one here, food was cold, my girlfriends quesadilla took 25 minutes after my refried cold boneless wings came out. My beer took 10 minutes, mind you there are 7 customers here. Was told there's one cook and that is why.i have been watching us and the people at the bar are the only ones with food. I run restaurants, I'm going to have to assume somebody was smoking a blunt out back or getting drunk. I will never be back.

First let me start by saying our waitress, who I believe was named Shannon, was fantastic. We should have known when other tables around us were complaining about the food that we should have left. We ordered our food and about 30 minutes later the manager brought half of my meal out. 10 minutes after that my wife?s wings came out. My 3 year old was starving and we ended up feeding him my wife?s wings while trying to get his food. 15 minutes after that they brought the rest of our food. Now my wife had no wings because the kid ate them and the rest of the food they brought out finally was all cold including the first part of my meal that now had been sitting for 25 minutes. The disorganization in the kitchen was horrible and the fact that the manager would bring out half of one persons meal at a table without checking on anything else is a joke. We just left all the food sitting there uneaten and asked for the check. The Taco Bell next door was able to give us actual warm food which was more than I could say for the Buffalo Wild Wings. So for 71 dollars paid to BWW we still had to drive through Taco Bell and buy more food to actually eat. Save your money and go elsewhere the kitchen and management are an absolute joke.