Starbucks - Auburn

Big cold brew, very friendly staff, wish the chain had different alternative sweeteners options

The baristas were incredibly friendly and welcoming! I ordered a drink with green tea, and they informed me that it would take about five minutes to prepare. I typically prefer to customize my drinks, so I opted for the green tea. They were kind enough to engage in friendly conversation and share some light-hearted jokes while we waited! I appreciated their gratitude for my patience, and they even treated me to a complimentary brownie. I didn’t catch their names, but thank you all for the wonderful experience!

The dining area was clean and bustling with activity. The staff were friendly and efficient, and there was a wide variety of food and drink options available. However, I found it to be somewhat pricey, especially with the new charges for add-ons that seem to have been introduced recently.

This review provides feedback on a recent experience at a café. The issue seems to stem from the barista's handling of the customer's order. When the customer asked for a smaller size, the barista unnecessarily pointed out that it was big, and later compared the larger size to a venti, despite the customer clearly indicating which size they wanted. The customer notes that this level of correction is uncommon in their experience and suggests that such insistence on correcting trivial details can hinder a barista’s success in customer service. While understanding that the barista may have been having a difficult day, the reviewer points out that a superiority complex isn’t helpful. Despite the negative interaction, the reviewer gave a five-star rating to avoid negatively impacting the rest of the staff, recognizing the effort they put in.