Royal Phuket City - Ban Talat Yai

Most outlets in the room didn't work, had to leave for 4 hours because electricity was out, staff was very helpful with everything

Fantastic place to stay. Great customer service and restaurants. Rom service is awesome. Highly recommended.

A 5 star hotel in the middle of Phuket City. The price was very good, rooms are spacious, everything works as it should, even though you can see that it's a bit older hotel by some wear on furniture. However, my stay here was pleasant and the reception team was SUPER quick and helpful with all Sanbox/Test-n-Go formalities. P.S. Booking directly through them will give a small extra discount ;

Value for money, paying 3 stars rate for a 4 stars hotel. Splendid decoration.

About the location, the hostel is good. It's near to everything that should be seen in Phuket Town. The entry was luxurous and there are some Guys which brings your lugguage to your room. However dont know if now it's a real 4 stars hostel. The bedroom dont have toothpaste and toothbrush. I was also surprised that they dont' provide hand soap (even if they are SHA and are suppose to take covid into considération) You can't open the windows of the bedroom and the bedroom was smelling humidity and dust. I have to admit that it kinda stressed me out because i was suppose to stay the whole day (because of Thai Pass) in a bedroom which smells humidity and awaits for the PCR results... The humidity increase when you take shower... On the other room (because we booked two rooms), there was missing slippers. However the service is really excellent : they provided more shampoo and more shower gel to use as handsoap, they gave us toothbrush and toothpaste, they bring slippers. The Level of english dépends on which on you have. I got difficulty to got understood from the room service so it was kinda frustating. I had to wait for 1h to got thé food i order and call them several times. The breakfast is ok : there are several choices