Shajan - Barking and Dagenham

Ordered at half 6 On Valentine’s Day and it never arrived. I asked for an update when it was late and was told 8:25, 8:30 came and still no food so I rung the restaurant for them to tell me they are really busy and on there way. 9:30 comes and still haven’t arrived so rang again with no answer so I kept trying and got through at 9:50 to be told it’s on its way. That was another lie. I contacted just eat and got a refund and we decided to go bed as Valentine’s Day was over and ruined. We are asleep and we get a phone call at 11:35 and it’s the restaurant saying it’s gonna be another 10 minutes. Why would I want to eat a dinner I ordered 5 hours ago. The guy on the phone kept apologising and saying we can have it for free but like I mentioned it was 11:35 and we was already asleep. We got our refund but still so angry with the service.

Ordered at 8:30 thinking the food would be delivered by 9:15….NOT a chance after 27 calls and actually going to the shop to see the shutters were down we decided at 11:00 that we needed to eat had to get a cheeky kebab started tucking in and then the phone rings the delivery driver was out side @11:20 honestly I don’t know what to think

I will not be using this restaurant again as I am sick to death of phoning up and complaining. They really could not care less.

I ordered their meal special many time, and it recent months the quality has gone down massively. The curry sauce is watery and without flavor, chicken is overcooked and dry and even the side dish was disappointing. Sort it out or you will lose all your customers

I was really disappointed with my main course tonight. It was severely burnt and I had to wait over an hour and a half for it. This was not acceptable. Just last week, the same dish was superb.