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Contribuisci feedbackNight Manager is the rudest human alive. Accused me of stealing when I was putting a bag around hot food to prevent it from leaking, I left in tears. This store took a nose dive recently. There’s no variety in the hot bar and the staff are just awful.
We frequent Whole foods regularly when we travel. Unfortunately this one has gone downhill for awhile now. The store is open till 9 but all the food area is closed down well before 8. Not sure why they don't pay employees till 10 pm, and they can clean up from 9-10 after closing rather than having patrons go without services. We wanted a pizza and came in before 8pm and it was already shut down, no employees to be seen (all in the back), I asked an employee who was leaving what time the food area normally closes, she said today they closed at 7 because they were all going home but usually its 7:30 or 8, So...no regular hours to depend on then? Just some dried out old crappy pizza under the warmer for hours. No thanks. Its a premium store with premium prices but lacking in service and inventory. Even the salads to go were all sold out, only one of 10 varieties on the shelf. Not dependable to get what you need. Go elsewhere.
We have been traveling to Bellevue every summer for the past 10+ years and since we first found this Whole Foods location we have always stopped for breakfast and at least one dinner in addition to full on shopping at the end of our stay. They have slowly decreased their offerings and since Amazon took over, they have completely gone downhill. WF has reduced the size of the produce department, cheese, yoga items, hot food bar, dessert area and have closed the coffee bar.
Mostly rude and unhelpful staff. First they refused to open my oysters, refused to bag my groceries correctly and the bag broke and I lost several items, refused to cut cartilage off the 33.00 a pound fresh king salmon that I bought, wanted to sell me uneatable parts, and the produce guy did not know anything about the white asparagus for 6 bucks a pound, not if it was organic, how it was grown, NOTHING! The manager supports this type of behavior and is one of the rudest of all the employees there. He could not carry on a conversation and supported GMO's. Stated that Whole Foods carries some GMO's products. REALLY??!! When did this occur? Ever since Amazon took over Whole Foods, the quality and customer service has gone out the window, but I have NEVER seen it this bad in all of the 36 years I have been shopping at their stores and in various states too. This is by far the worse store I have ever shopped in. The manager Shawn was supportive of the rude staff, well NOW I know why the store is so poorly run, because there is an incompetent store manager that they should fire. He treated me, a 65 year old woman like a piece of garbage. He actually walked me out of the store and threatened me should I return. REALLY? I don't intimidate easily by a younger person disrespectful of older people. I will get his job. No way am I going to be treated like this.
The store went into the crapper after Amazon took over the chain (which is ironic because this is the store that’s closest to the Bezos’ family residence in the Seattle area). They dramatically reduced the variety of products sold and keep it poorly stocked. Aisles are bare. Prepared food is prepared poorly. It’s like a hurricane is coming, the way it’s picked over.