Tony's Coffee Roastery - Bellingham

I 've enjoyed a morning espresso or two for over 50 years (yes, I 'm THAT old LOL! so I 've been around the block when it comes to tasting quality coffee beans. Tony 's Coffee Roastery produces my all time favorite espresso beans (Sugar Bee Espresso and I use it daily in our DeLonghi ECAM22110SB Magnifica espresso machine. I first tasted the Bellingham, Washington based Tony 's Coffee beans whenI lived in Seattle and became a lifetime convert to their incredibly rich and flavorful coffee beans. Tony 's Coffee offers SO many other flavor profiles of roasted coffee beans but I 've found my favorite for now ; Their online store (and the friendly folks who work in the back office are such lovely human beings: knowledgeable, polite, and responsive. I relocated to Houston, Texas back in 2018 but I STILL purchase my Sugar Bee espresso beans from Tony 's Coffee every 3 weeks because, dang it, their beans are THAT good! My 24 oz. bag of Tony 's Coffee beans ships rather quickly via USPS inside a vacuum sealed bag; further wrapped in a bubble wrap shipping bag. The postal worker who delivers to our address loves it when our Tony 's Coffee shipment arrives because he swears he can catch a slight whiff of the beans when he hands it off to me. Is there anything more wonderful than the smell of freshly roasted coffee beans?! I think not! I 'm a Tony 's Coffee convert for life.

I bought the 12 oz best seller espresso dark roast a while back, and there was a little cut at the bottom back of the bag, which I didn’t use due to the fact of even a little tiny tiny hole could have air and other particles contaminate the beans , I threw the bag away and I really wanted to enjoy it as I enjoy trying different coffee chains . I am sure this doesn’t happen often but I wanted to share my experience.

I was so sad when I drank my first cup of your decaf PCC private label coffee this morning. When I've purchased this from PCC in the past, it's been great, but this package is somehow different. The coffee was very astringent so immediately left a very dry feeling on my tongue. This was my PCC member benefit this month, so it was no cost to me, but sadly, I'm unable to return it and exchange for something I can drink. Not sure if you used a different blend for the decaf for this package, or maybe something happened with the roasting? But I've never had this experience with coffee before.

I was so sad when I drank my first cup of your decaf PCC private label coffee this morning. When I've purchased this from PCC in the past, it's been great, but this package is somehow different. The coffee was very astringent so immediately left a very dry feeling on my tongue. This was my PCC member benefit this month, so it was no cost to me, but sadly, I'm unable to return it and exchange for something I can drink. Not sure if you used a different blend for the decaf for this package, or maybe something happened with the roasting? But I've never had this experience with coffee before.

I ordered, got the wrong product. Hey it happens, right? Tony's did way more than make it right. You've gotta love that kind of customer service. Thanks, Christian!