Cafe Rio Mexican Grill - Boise

12/8 This location is better but still has room for improvement. Had nearly 1/4 cup of liquid floating around in the foil container with my two tacos making the tortillas all soggy. Really ruined the taco experience for me. Bumping them up to 3 stars for now. Was so excited for a Cafe Rio to open at this location. Unfortunately, this location just keeps getting worse instead of better. No energy, no communication, and no cooperation between staff. Food quality is bad brown and yellow cilantro on my salad and not just a little, a LOT and lettuce looked old. Terrible organization for call in orders. Had a lot of people waiting and there was very little foot traffic. Owner/manager needs to take a serious look at this location and address the morale, training and food quality issues if they want to stay in business.

My mobile order was 55 minutes past the promised time. My salad was nothing but shredded lettuce, none of the correct toppings, and nowhere near the cafe Rio standard awesomeness. All of the quesadillas were cold and hard as a rock. Love love love Cafe Rio and will definitely be back?just not to this location. $50 down the drain. Kids won?t touch the quesadillas. Super don?t blame them.

Came at the end of the day. Steak was delicious and plentiful on my tacos! Workers seemed super tired and made me wonder if they worked all day! They moved pretty slowly. My husband asked if they actually closed at 10:15 and they said they have tried to change it forever and that they close at 9. I got on google and suggested an edit along with a picture of the hours. Hopefully that helps!

Very nice that this place is open past 8pm we needed a place to eat before attending a concert downtown at the knitting factory and we?re successful! The restaurant itself wasn?t super clean there was clutter here and there and there weren?t a lot of customers at the time which was nice, we didn?t have to wait. The SERVICE though on the other hand was sublime. The young man who took our order was extremely kind, patient and helpful. His name is IAN and if I was able to leave feedback to management I would definitely recommend promoting this employee so he sticks around! Customer Service like this is what keeps restaurants competitive and in business. The other employee was nice too that checked us out and took our payment. We ordered a pork burrito which was very good (I consumed it in its entirety, and my partner ordered a quesadilla. The fountain drink area is nice and offered Italian soda flavors which is unique. Thanks again IAN you were wonderful. Cafe rio is a nice alternative to ?fast food? and it is a great calorie to dollar ratio! Best

Cafe Rio is super good I have to admit. However, I feel bad because my experience was less than stellar and not the employees fault. Went for lunch a few days back, and they were so understaffed it took absolutely forever. Multiple people in line just ended up leaving. There was only 1 gal working the entire line and a few people in the back with headphones on doing prep. Poor girl was absolutely being ran ragged. The line was an absolute mess because she was trying to get everything through so fast. I felt terrible for her. The food didn 't quite have that fresh taste I was expecting. I will definitely be back because I know they are good.