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Contribuisci feedbackSmokey Bones has always delivered a very solid BBQ experience for a chain restaurant. I particular we have enjoyed their smoked wings and their rib feast combo that periodically goes on sale. The latter is usually a good value, although they have since dropped some of the premium items it used to come with. Their menu is quite varied though, with a wide variety of entrees and sides to accommodate a variety of tastes. Portion sizes are decent, and the food has always been fresh. At his location in particular, the facility is kept nice and clean. Service has usually been friendly and fast, although recently to-go service has not been quite as good. The food though is always good, and week look forward to it when we are in the area. Recommend giving them a try, especially for dine-in to experience them at their best.
If I could give them zero star I would. Today was my boyfriend birthday and we called two days before to make a reservation for Sunday later during the day. Come Sunday and there was supposedly no servers at work today and we have a party of 14 people. I am very disappointed I stood at the desk no one came but it was people dining in still and there was still a lot of seating. Such a disaster. This is my boyfriend's favorite place to eat.
Was staying at hotel close by. I was here on business trip. My last day decided to give this establishment a chance. Boy do I regret that. It was around 9pm.. wasn 't greeted at the door. So I grabbed a seat at the bar. I kid you not, was ignored for fifteen minutes before I even got a servers attention. No menu, no greeting, no acknowledgement Here 's a kicker, a Caucasian gentleman comes and grabs a seat next to me. Two servers came out of nowhere and greeted him hello Sir how do you do ?, can I get you a menu?, are you kidding me?? They were both African American so was I .. was I invisible? I make a six figure salary, I was dressed casual. As an African American professional. I was very disappointed.. My intention was to have a good meal , leave a large tip and get back to my hotel.... I highly recommend you stay away from this establishment if you are a person of color. To the two African American running the bar SHAME ON YOU.
Came to this location for the first time for lunch on a weekend. Hubby and I ordered their pretzel bones appetizer and their rib feast with sides of broccoli, baked beans, corn, and potato wedges. Total, not including tip was around $53. What's hot Quality. Delish. This is a chain with a pretty good reputation, and this location holds it up pretty well. Our ribs were flavorful and tender. Our favorite was probably the pretzel bones appetizer, because the pretzel bread was warm, buttered, seasoned with a good amount of salt, and the cheese dip was spicy. Their bbq sauces are pretty good, but nothing to write home about. Service. Although their staff appears to be minimal, they're definitely making do with who they have and they're definitely pulling their weight. Hubby remarked this is one of the better restaurant services we've had, because they're not juggling between multiple customers at the same time. Our waiter was super polite and helpful. He answered my husband's questions regarding the menu items. The waiter also asked us a couple of follow up questions regarding our orders, which we appreciated, because it showed the waiter didn't assume we would pay for a menu up charge. This location didn't have many dine in customers, but there were many customers who stopped by to pick up their takeaway orders. From what we observed, we didn't see customers wait very long for their orders. This location appears to have a good system in place to handle dine in customers and takeaway orders. Menu. President good variety something for everyone, including vegetarians (but not vegans). Price. One person can eat for under $20. However, if you're going to include an appetizer and/or dessert, you're looking at closer to $40. Still pretty reasonable, especially given the portions and quality of food. Portions. For a decent amount of ribs for 2 people, including side dishes and beer, $40 is pretty good value for money. We actually counted the number of rib bones afterwards, became we were curious. Between the 2 of us, it was 15 bones. Definitely enough to get us full and to share. Location. Pretty good and is around other conveniences, which is helpful. Pretty good size parking lot, as well. What's not Service. It appears their staff is minimal and bare bones, so be prepared for their service to be slow. Attentive, but slow. Health and safety. We didn't see anyone wear face masks. To be fair, the restaurant wasn't packed. However, I don't think that's why the staff doesn't wear masks. It appears not wearing masks is their norm. I appreciate that the pandemic is still evolving. However, it would be reassuring for their staff to wear masks around customers. Final Answer Appears to be a good location to return to, whether it's for takeaway or dine in.
Bad experience as soon as I walked in the door. I went with a friend and as soon as we stepped in we felt the uncomfortable warm that doesn 't go well with eating hot BBQ. The hostess was a little rude. She asked us how many and then disappeared in the back for about 5 minutes before coming back out and taking 2 menus and walking away from us, not saying anything. We looked at each other wondering if we were supposed to follow her because she didn 't speak to us. She then came back and flatly told us to follow her and sat us at our table and walked away. We almost left after that alone. The ONLY thing that saved this experience for us for our waitress. I cannot remember her name, but she was a tall, skinny, black woman with short hair. She was amazing and attentive, and very friendly. Our food was pretty good, only complaint was the chicken on the Caesar salad was very very dry. Please fix the AC so your employees can work somewhat uncomfortable. They already have to stand all day, they shouldn 't be sweating as well! Probably won 't be coming back to this location, will just have to drive the 2 hours to the Woodbridge location like I used to. Only giving 3 stars because of the waitress and that the food was decent.