Taco Casa - Brownwood

Love the food at Taco Casa! Stop there every time I go through Brownwood.

I normally try not to post negative comments but I was beyond disbelief with the service that I received last night. I even slept on it thinking if I should post anything. I love Taco Casa so much that I even worked at a location in Garland, Texas. We stopped in around 9:15 pm to get something quick and it wasn't our first time to do this after bowling but when I went to order my food and asked for a courtesy water I was told NO. I couldn't have a cup of water, NO EXPLANATION other than the courtesy cups are for 7 and under kids only. I knew that from working at the Taco Casa that I worked at, I wasn't asking for that I asked for a cup of water and was still told NO, wasn't offer any other explanation other than NO. I canceled my order and chose to NEVER eat at this location EVER again.

This was the best Taco Casa experience my family and I have had. The restaurant was so clean and the servers were kind and polite. The food was wonderful. Great job! Service: Dine in Meal type: Dinner Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Taco Salad, Chilada, Taco

We always stop at the taco casa when we drive through brownwood. everything is delicious! we love her tee. the restaurant and the toilets are always clean.

We ordered at the Drive thru. The young lady repeated our order to us.When we received our order it was wrong. They corrected our order but had an attitude. Customer service needs to improve.