Starbucks - Burnaby

Very strange Starbucks: 1- no order ahead 2- They don’t accept Starbucks stars at register in person, which is ridiculous. 3- Bakery items limited limited! Service: Dine in Meal type: Other Food: 2 Service: 2 Atmosphere: 1

Just got a caramel ribbon crunch frappuccino from this location. The male barista with glasses was unnecessarily rude to both me and another customer. Apparently the crunch topping doesn’t come on a tall drink? No where online does it say that. Asked if he could put some on top since thats what I paid for. He refused and gave me a very non professional answer. Not buying from this location anymore. Service: 1

I got a latte, expecting the usual balance of coffee and milk as at other Starbucks. However, to my surprise, the drink had too much milk and lacked coffee flavour. It seemed more like warm milk than a latte! Service: Take out Meal type: Other Price per person: CA$1–10 Food: 1 Service: 5 Atmosphere: 5

I have ordered the Matcha Frappuccino without syrup at this Starbucks more than ten times before, and it has always been successful. Today, the person who served me was a man with glasses and braided hair. He was really rude and unfriendly. He was extremely impolite and had a very bad attitude. When I asked for no sugar he just said 'No ' with a very impatient attitude. And later I requested a spoonful of syrup, he said“No” again. He didn’t give me any explanation. I feel like he did it on purpose. If you don 't want to work, please go home and take a break, but don 't take it out on customers. This is racist, if not I don’t understand why did he treat me like this.[His name is John. Food: 1 Service: 1 Atmosphere: 1

Service: Dine in Meal type: Other Price per person: CA$1–10 Food: 5 Service: 5 Atmosphere: 5