M&s Cafe - Bury

We have been coming here weekly for morning coffee for years. However, this week they have installed new coffee machines which aren’t capable of producing a hot cup of coffee, only a lukewarm cup of bitter tasting coffee. The manager kindly explained that this was to reduce staffing levels as no barista input was involved, just pressing a few buttons! Given the vast array of coffee shops in the vicinity, where they produce barista made coffees to your liking, we shall take our custom elsewhere from now on.

M&S must be the only cafe that takes a best selling item off the menu i.e. tomato soup. There is also no marmalade, again, and only only one queue line but two coffee machines. Saving grace are the staff, everything else is dire.

Thanks Chris for help with our wine for Christmas and gift suggestions. so helpful friendly and happy in your work many thanks kath n Tom

Oh dear .. I don’t know how anybody can give this cafe a poor review. It’s probably typical of some of the residents of this town. The coffee “Brazilian” is the best in the area and whilst the food offer is limited, it’s always fresh and typical M&S quality. The service is always great .. if people want a Michelin experience, I can guarantee they won’t pay for it. Keep up what you do so well M&S ...

Considering it was lunch, only one till open hence long wait! Glad we didnt order hot food. Need more staff.