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Contribuisci feedbackAdditionally, the staff members here come off as arrogant and disrespectful. When I asked for an extra sticker for my child, the person at the window laughed and suggested I buy another drink if I wanted another sticker. Excuse me, but what?! This attitude is not reflective of Dutch Bros culture. The values of speed, quality, consistency, and spreading positivity seem to be absent here, which is truly unfortunate.
There's a staff member at this restaurant who is incredibly sweet and kind. He has such an upbeat personality and always brings great energy to the place. He reminds me of the wonderful employees I used to see at Dutch Bros with his fantastic attitude, which is truly contagious. I really appreciate that he remembers my drink; it’s quite impressive! I hope Dutch Bros recognizes what a valuable asset he is to the team, as you don’t come across that kind of enthusiasm in customer service very often these days. Overall, the other employees are also fantastic, making it an all-around great experience every time I visit!
We were disappointed with our experience at this restaurant. They wouldn't give us another sticker for our child unless we ordered another drink, and they also mixed up my wife's drink. The customer service was lacking, and we didn't get a good vibe from the place. My kid ended up just sitting on the windowsill. Overall, this was the worst experience we've had at a Dutch Bros, and there are many other options we can choose from.
I popped in for a coffee today, and I was having a tough day for personal reasons, which was evident. The staff were truly understanding and spoke to me in such a supportive manner. They even wrote a lovely message on my coffee that brightened my day a little. I'm so grateful to them for showing that there are still kind and empathetic people around. Thank you!
The staff was nice and efficient, but the music they played while we were in line was quite inappropriate. It made me question whether they actually listen to the lyrics. Is it really acceptable to have lines like "suck my..." playing for customers from all backgrounds?
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