Gong Cha Canley Vale

The workers at this place are reckless and are COMPLETELY uncareful with their drinks. When I had ordered my No. 6 with white pearls, I had noticed they were serving out other customers drinks very quickly which I had initally thought was a good thing. However they were also laughing a lot and joking around with each other while making the drinks which may be the cause of what happened next. When it came my turn to pick up my drink, I noticed there were NO white pearls inside. I asked the staff if there were white pearls and they had resassured me twice while looking at the drink that there were white pearls when clearly there were none. As I was in a rush to arrive home, I left the store and to my disappointment there were no white pearls in my drink. Clearly they didn't bother properly checking and only were there to laugh with each other and joke around. I ordered tonight (9/03/24) around 8:50pm. Gongcha make your staff properly check their drinks and not lie to the customers face when they ask questions only because they want dont want to remake the drink. Food: 1 Service: 1 Atmosphere: 1

Their drinks are alright except for their wintermelon tea latte, which I disliked. It didn't taste as good as other Gong Cha branches as it was too watery and barely had any flavour, which was pretty disappointing. Service: Take out Price per person: A$1–20 Food: 3 Service: 4 Atmosphere: 4 Recommended dishes: Pearl Parking options: Free street parking

Back to this shop after about 6 months. The staff that took my order today is very incompetent. I have to raise my voice and repeat many times and yet they still got my order wrong. Explicitly order a Jasmine milk tea with little sugar and a pearl milk tea with little sugar. Got two pearl milk teas. Fortunately the other staff change the topping.Here is why I said your staff is rude:1. Big attitude problem2. You don’t turn to your college and talk about customer in Vietnamese3. If I wanted two pearl milk tea I would have told you so. I wouldn’t have to spend time ordering Jasmine milk tea with coconut jelly and pearl milk tea.4. Sugar level can’t be cheated, people know when it’s little sugar or full sugar.

Cha runs are good with friends...but even better with Pad se ew.

Service is good, quick and prompt.Downer is there is no seating or waiting chairs. You're forced to stand.If and when they open the chairs, I might reconsider changeling my reviews.