Afternoon Tea At 1539 - Chester

We had the Afternoon tea. The food was ok, but way overpriced. But the main problem was the service. The staff were sullen and not attentive. The coffee and tea cold. Not to be recommend

Food was nice, surroundings was nice, it was just very over priced for what you actually got. Would I go again, no not really

We booked a table for six, for our mothers 80th Birthday treat, but left disappointed. The service and some of the food was way below what we had expected. Two small round tables had been pushed together to accommodate us, not ideal. We were told that we would have the champagne and strawberry’s to start. We had all drank the champagne before the strawberries arrived. The only sandwich with any real flavour was the smoked salmon. We were told we could have more sandwiches, when we asked they took over an hour. Teas arrived very late and we had eaten misting the food beforehand. Birthday cake placed on table without any kind of celebratory effort. Waited 30 minutes for knife to cut cake. One of the staff wearing a ‘G’ badge was wonderful, sadly others seemed less interested with one boardering on officious.

Certain of the items served were very good i.e. the fish sandwich and the salmon sandwich but the sandwiches were very poorly filled and not very appetising.. Also disappointed with service at our special afternoon Gentlemans and indulgent tea outing. The voucher was for 2 x standard experiences and we paid an extra £42 for th upgrade so a total of £117 INCLUDING 12.5% service charge we had to chase all the way to order then the plates were served but no tea at all until chased again.......the scones were served delicious but no tea again On the whole very disappointing especially as 3 couples came in quite some time after us yet were served well before

Understated elegance. Great range of teas. Sandwiches good. Cakes superb. Local fine bone china. In contrast to the most recent previous review we found the staff friendly and helpful and the service speedy (without us feeling rushed) and excellent. A present from our wonderfully thoughtful daughter, but we will be back.