Mr Pollo - Chicago

Food is very good i love the combos. But the servers attitude is sassy on top of that service tip is included at the severs discretion. Our price for two combos kept changing and we finally asked why prices were inconsistent for only two combos for almost $35! the servers then told us they add tip to every order. been coming here for years the management has changed and so has the service for the worse. food is good wish i could say the same about the pricing and servers

Worse experience ever. The cashier or what ever u call her was mean and talking about me to other customers since I brought a coke in from outside instead of addressing me and telling me no outside drinks. I mean Geez 2.41$ for a can of coke and next door the smoke shop has them for $1 yea sorry not gonna pay extra. Then when I asked for a refund she was acting dumb like she couldn’t give me a refund. I never in my life been somewhere where the cashier is disrespecting you. An as I’m leaving she saying Bye and don’t ever come back!!! Worse restaurant ever! All this over a can of coke! Who’s the manager?

Been going to this place for years. The food is always hot, fresh

I barely come to this place because I live far, but today my experience was different. Food was really good, they remodeled the place and it has a really clean look. Food was delicious as always; but I felt that the portions were bigger this time. Smoothies felt like smoothies, before they just felt like water. And something that I really noticed was that now they actually showed in the receipt what you ordered, last time I came here I paid about $200 for 4 people, never knew what I ordered just the total was in the receipt, and didn’t want to get into an argument with the waitress . I read another review about the gratuity they now charge, believe me is worth it, the waitress is very very nice she deserves the tip.

Tasty fresh food that tastes like home cooking, always fresh and always delicious!