El Pollo Loco - Chino Hills

I've always found this place beautiful since I first visited a few years ago while working nearby. However, has the chicken portion been reduced in the Tostada salad or the pollen bowls? I understand times are tough, but it's still a solid choice for food.

I've always had a great experience at El Pollo Loco. The chicken is cooked perfectly, and Teresita is always helpful. The side dishes are delicious, not to mention the hot sauces. It's a shame they were out of black beans, though.

I never make reviews, but this is my third bad experience with this store. The superior was disrespectful! Although, I may have been small about the Cilantro Dressing, but twice I was short on a little wet on my salad. After my previous trip, when I requested an extra dressing along with other spices, I was never recommended by the additional fee of just .40 cents.? It wasn't the 40 cents, but it was the POOR CUSTOMER SERVICE. And my daughter wants me to involve the superior? My little coupon?

Rude enough to shake her finger on me, as a dog tries to communicate that they are closed. Representatives did not come to the door to explain why they closed the drive by locked and closed at 9:30 when both online and their window closed at 10:00. No manager on site. So disrespectful. Always shady closure and hour before time. will no longer spend my money here!!

We were pleasantly surprised how nice and helpful the cashier was. We're use to rude cashier where we live (citrus heights). Our food came fast! This is the place to eat!