Starbucks - Columbus

The coffee was terrible. it tastes literally as if someone had just watered through the coffee machine. they can not even taste the creamer or sweetener. because this is part of the hotel, we could not use points or get points. worst experience.

Raquel, the best barista in cbus. she is a champion in her job. child hospital marathon and she was blackened with customers. the line was 20 deep and she handled it like a champion by herself! kudos, raquel.

Fast service and clean Starbucks locations! image: iced carmel macchiato

Upon visiting this store near my parking garage, I walked in and waited in line. I asked the woman if they took rewards points and she stated no. I ordered anyways and then my spouse ordered after me. They charged me for two drinks and then only gave us one. I didn't bother even going back up to the staff considering all they cared about was their breaks and wouldn't stop singing. Find a musical note before you open your mouth and some customer service with that. Terrible.

Wish I could leave 0 stars. Mikel is one of the worst managers I have ever met in my 11 years in the hospitality industry. She was rude and down right disrespectful. At one point even Violent. Starbucks down the road just.3 miles away was such a pleasant experience I tipped an extra 20 and bought a few nic naks while waiting for my drink. Stay away from the Starbucks In the Sheraton hotel. Ridiculous.