Baskin-robbins - Corona

Very expensive. has some highlights: quite clean and beautiful inside and the ice is in the really good. I was not in a bikini robbins in a few months, so I thought I would try the new one near my house on foothill. this must be a franchise (maybe they are all), considering how high the prices are. scoops are, with control, $4.00 for one, $6 for two and almost $8 for three. add a cone for an extra $1.29 all special items will run well over $5 per piece. this place opened directly at the beginning of the pandemic and I am not surprised to see that it was never really busy. I don't know how a business can calculate these prices now. if they go 100 feet down the stripes mall to the albertsons, they can buy a pint of ben and jerry for $5 a larger amount of ice for the price. also they go to magnolia and ontario to the golden spoon and get a big swirl for $6. Maybe if that was better, this could be a special occasion, but the price is simply inappropriate to justify their repetition business.

I went in yesterday 9/5 around 1:30 to get ice cream and Veronica was helping me. First of all when I entered the store no one greeted me and when Veronica finally decided to help me her tone was very unpleasant and she made me feel like I was burdening her by being there. I was respectful the whole duration of my order and was extremely patient but she made me feel like I shouldn’t be there. I really do hope this was just a rough day for the store because I do not thing a big franchise such as this would allow such poor customer service to go unnoticed. I do hope there are repercussions for her actions and I hope she is spoken to by a manager. Just a very unattractive experience which makes me want to go to a different store for sure next time. If anyone is reading reviews I definitely recommend going to a different location.

We went to order a birthday cake for our daughter and even when the girl inside saw my husband outside and it was 10:30am (supposedly open time) she didn’t even care and moved away. Her explanation when I called to ask why they are not open when the website said they are was the site is wrong more info in the pictures.

Rude service from worker Marlene for having condescending attitude towards me. I understand people having an off day but it isn’t right to treat a customer this way.

Went to this location with my family to use a coupon for buy one sundae buy one for 99 cents. The coupon didn't say it wasn't for any of the good sundaes, I.e. Banana splits, etc. The picture on the coupon is a banana split. We really wanted a banana split sundae since it had been a long time, years since I had bought one. We had to settle on something else. I don't appreciate the bait and switch. I won't be buying anything from baskin robins again. Service was pleasant.