The Aviator Bistro - County Durham

Don’t order Classic chicken burger, 2 small pieces of chicken, in a tiny bun with few frozen chips £11. Thought they’d brought me a child’s portion. Place is looking past its best, could do with an overhaul. Very tired looking the floor in the conservatory is lifting everywhere. Much nicer places to eat cheaper not too far away. It’s been a while since we were there, won’t be rushing back.

We have visited on several occasions, we live nearby. We have visited with family and friends and on occasion it has been ok. Unfortunately every time we have visited the lady whom I presume is the manager, looks like she just doesn’t want to be there. Always seems like they’re rushing you to finish your food. The food is average, the sausages in particular are way over cooked and some portions of food are cold. On our latest visit the food order of all three of us was wrong, some items missing and those we specifically asked to leave out were on the plate of our friend who has allergies. When food and drinks were brought to the table, it was just dumped anywhere on the table. Absolutely no customer service whatsoever. It’s such a shame as it could serve as such an asset to the beautiful area we live in.

I visited her for the first time before heading off for a flight from the airfield. Excellent service, brilliant food. The only thing that could make it better is a discount for based pilots

I have been to fishburn airfield twice, and sadly this second time I was extremely dissatisfied with the service. I found the welcome I received from the manager utterly rude and unprofessional. The table staff came across friendly, but it was quite clear that our children weren’t wanted. I ordered eggs Benedict without the muffin and asked to swap it for mushrooms. When it arrived they missed off my bacon, they acknowledged their error but didn’t actually bring the missing food and still charged for it. My children sat eating toast and butter whilst enjoying watching the planes. Sadly I don’t feel I could return, as we were made to feel so unwelcome. I was advised my children couldn’t eat their own snacks, which was fine as I was purchasing them toast anyway. Perhaps if you don’t want this to be a child friendly cafe you should stipulate your select clientele. Well done to the table staff, but as for the front of house manager. Perhaps you need to attend some additional training in relation to customer service.

I had the hot and cheesey burger. I have to say it was the best burger I have had in a long time. All 3 of us had burgers and thoroughly enjoyed them. Staff were very friendly and efficient. I definitely recommend a visit. I will definitely be back for another hot and cheesey.