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Contribuisci feedbackOur first meal in Canada was a takeout order due to the long wait for a table on a Sunday evening. After a day of traveling, we were grateful the restaurant offered takeout and allowed us to browse the menu before placing our order online. We quickly dropped off our bags at the AirBNB and picked up our order in no time. The food was delicious! Although I only managed to snap a picture of my own dinner before the family devoured everything, the kid's meal of chicken tenders was a hit with everyone. So good!
The food and service at this restaurant are consistently excellent. I am a regular customer and they always take good care of me. I can't wait for my next visit.
Yikes, this place has gone well over the top. 25$ for Chicken sandwich in a bun. Now I know that business is struggling but this place is at best pub grub with 4 Prices. I ordered a coffee upon arrival and was told there was no cream. Cmon! I got the coffee it was cold. Served with whole milk. Still charged me! There is a lot of competition in the area. I suggest anyone looking , should look elsewhere. My lunch bill with tip and an extra charge for yam fries ...39$. No drinks. Oh yeah water without ice. Cmon!!!!
Slow service.. If you don't dress rich look out... Went here for my sons birthday , he was looking for a steak so suggested this place. After watching several groups of young people get served I decided to speak up . The lady that took our drinks never came back . When I did manage to get someone , it was oh I'm off shift , someone should have served you, she then took our order, later on I see her serving other large groups. Guess we weren't worth her while. With the prices we were charged I expected better service.
I haven't been to this location for awhile now so decided to drop by for a late dinner to see how they are nowadays. This location is located on 120th street on the Delta side of Surrey, directly across from the Keg. There are a plentiful of parking spaces. We were greeted by 2 hostesses when we entered the restaurant (they don't open the doors for customers anymore? . After a short wait we were seated, it seemed like a busy night because of the Happy Hours they have starting at 9pm, but I don't really care much for that. Our waitress was nice, but could be a little bit better if going by the book standards. The floors definitely needed some cleaning and the tables be cleaned properly between customers. Anyways, here were the food we ordered; 1. Spicy ahi roll. This little roll is a a bit disappointing, lack of flavour and not even spicy. 2. Ravioli prawn trio. A bit cold so kind of killed the flavour a bit, normally I actually enjoy this appetizer ever since it was first introduced to the menu. 3. Louisiana hot wings. They tasted pretty decent but a bit dry and small. Sorry Boston Pizza's wings are still ahead with this one. 4. 2x millionaire's cut 7oz filet mignon. The mashed potatos were really good, nice texture and buttery. However some of the asparagus were a bit old and stringy and the filet almost had that powdery taste to it, that was a bit weird. I don't know if it's me or the Cactus Club chain is slowly spiralling down, I don't feel how it used to be before in terms of services and its food quality. I know for a fact it used to take a lot of pride in its customer care and spent a lot of time and money in mystery shoppers to assure every locations were on top of their game. Yeah I get it, it's after 9pm and we do get tired when it's closer to the end of the day, but as I watched a few different staffs cleaned the tables between customers, it was not really appealing; one or two wipes, crumbs were still laying on the tables like beach whales and dirty napkins still under the tables. Anyways, our server was decent but the food quality could've been better. I should've went to the Keg across the street?!?! Hopefully if I ever come by this location again, it will be better.