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Contribuisci feedbackCharging gratuity is typically standard practice, but it shouldn't apply to to-go orders, especially with a minimum of 18%. The receptionist claimed it was a restaurant policy but couldn't provide any evidence. Moreover, she tried to mislead us by suggesting we didn't need to add extra for to-go orders to avoid tipping. Overall, it was a disappointing experience.
Beef filet and short ribs taste great. The Alaskan halibut did not meet my expectation though. Cozy ambience and attentive service.
We had a very enjoyable family dinner last night. Food and service were very good. Holiday decorations made it a festive atmosphere.
Nice watching the Truckee River while enjoying a meal. Parking: Can be full at times.
We researched different steakhouses in the North Lake Tahoe area decided on River Grill due to the views and options of seating next to the window with a view of the river, when we arrived at our reserved time we were seated up against a wall at a table that was only big enough for a child. There was at least 5 to 6 empty tables by windows, so we asked hostess if we could move, she was annoyed we asked but moved us to a pub style table in the back corner of the bar seating area. My husband asked her if we could be moved to one of the many EMPTY tables by the window in which he was told no that is only for parties of 3 or more, mind you at least 4 tables had parties of 2 sitting there. So at that point we asked for a manager, she came over we expressed our interest in a window seat she then told us same thing as the hostess when we pointed out the other tables she said we’ll let me go check. Comes back and says nothing she could do because they are fully booked. Our reservation were for 5:30, we said fine we were still going to stay and eat, by the time all this took place it was almost 6pm and still No one has been seated in any of the tables. We proceed to order choosing clam chowder to start with, the one waiter described it as a traditional New England chowder. That soup was the soupiest clam chowder I had ever seen.The cut of the day was a 17oz New York strip we ordered medium it came out medium rare in many places throughout the fatty tough steak, the mushrooms were ok but had a weird flavor, the mashed potatoes were good. The best part of our dinner and experience here was the bread/rolls!! Our waitress was nice. So all in all we waisted our money and time on this place and needless to say we will not be back. If you are looking to have dinner with view or even a nice dinner this is NOT the place to go.