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Contribuisci feedbackOn visiting our favourite Yorkshire Wildlife Park required a cuppa naughty cake stop. The Latte Tea were excellent, the Honeycomb Cheesecake was delicious
Sandwiches were not fresh, we had the club sandwiches, the bread was stale, the lettuce sloppy, the tomato was limp at best, the chicken was grey and dry, the poor filling was sparse for such a big sandwich, it was mostly old, stale bread. We've had better meal deals from Sainsburys, which were way cheaper. 6 quid for a sarnie that was clearly made the day before was such a waste of food, money and time. We left feeling hungry and disappointed.
Lovley food sat outside as it was a great day. Food got lost on the way to the table due to misheard table numbers but food came and was very filling and satisfying. Only thing i could say is think staff could learn how to make a cold coffee that would be an added bonus.
We visited today and purchased two cookies. Luckily I checked the dates before eating as they were out of date. They had a date of 31/03/23. We spoke to an older lady with glasses behind the till who applogised and swapped them for us. She also said 'we are really strict with dates here '.. not sure that is true after our findings today!
Went in for something to eat this afternoon, my disabled son wanted a burger minus the bread with chips. Nothing complicated about that until I was served by the supervisor who was extremely rude making me feel uncomfortable. Asked questions about why my son didn't want bread with his burger, he can't eat bread it makes him choke.I told her I wasn't after a discount just the burger without the breadLeft with our lukewarm tea which we didn't drink) the food arrived I asked to speak to the manager. The supervisor came to our table with an attitude asking what the problem was, I told her nicely that I wanted to speak to the manager and she stomped off making rude comments. Both myself and my disabled son was very upset by this. I did speak to the manager who was very polite but nothing was done. Paid £16.40 for a bad service and cold tea. It's a shame will never return here better food and drinks at Masai Cafe and the staff are polite and helpful. Should have gotten a 10% discount as we are annual pass holders but I just wanted to leave.