Portofino's Greek And Italian

Love the new building. We got to sit upstairs with a decent view of the freeway. On the way up the railing was sticky and when I sat down my shoes felt like they were in oil or something under the table. Sat down and ordered a Chicken Florentine meal wrapped in pasta and the wife ordered the lasagna. I’ve had better and worse lasagna. Give it a 7 out of 10. The bread was very light and really almost tasteless without the oil to dip it in. But I did like it. The chicken meal was another story. It looked promising, smothered in that delicious cheese sauce. I’m not one to let texture bother me but this meal did. There was very little shredded chicken inside the pasta and a ton of the spinach. It had an almost chalky, pasty feel when chewing. I don’t know what I was expecting, but I can tell you there is a place called Biba’s in Hixson that serves a Chicken Florentine smothered in the same cheese sauce with pasta and thinly sliced chicken breasts topped with spinach and it is amazingly delicious. But there is way more chicken than spinach. Maybe that was part of the problem. Either way we didn’t hate the restaurant and would probably return one day. The service was good even though my Peroni went dry once. Posted my review and then decided to look through some others. Whoever is replying to the reviews how about a little class please? People are not going to like their visit sometimes. Yes it hurts because it’s your baby but your snarky replies make me not only want to rethink my review, but also never want to visit and tell all I know not to either. People are smart enough to know when someone is “overly bashing” a place. You point it out and then proceed to stoop to their level. Hell, you’re below their level on some of these replies. Be better. You know I’m making some sense. Your servers depend on your attitude. They are watching and they’re gonna mirror their manager. Look at what happened to Rib and Loin in Hixson. Manager attitude vs server attitude= restaurant leveled to the ground. response to owner. Excuses. What I mentioned didn’t make or break the visit, it just made it average which my rating reflects. Somebody else may not care at all or be grossed out by the railing and floor, that’s what rating experiences are for. Learning. I don’t “make” it seem like you don’t care about cleanliness, the sticky floor and rail do that. Your employees go up and down that staircase several times a shift, no one caught it? No one grabs the rail? Reviews are for praise and critique am I right? Like I said a little class please. Take the good and fix the bad. Another “downfall” of a restaurant is attitudes of the people inside too Lastly, there’s a difference between defending your restaurant and telling someone “don’t let the door hit you on the way out, you’re not a food critic, you don’t know anything so don’t comment. I’m looking at your other reviews so I don’t take you seriously, your name says it all.” Yeah. What happened to you? A few years back all your reviews were all answered professionally. You new management or something?

Good food, great selections and bar! Friendly service!

Got our order the steak I order was rare,had to send back,brought it back just like it was when I sent it back still rare was supposed to be med.well.

Terrible to go service. I called multiple times and before I could even speak, was placed on hold each time. This was a manager… and when I finally connected with her, she said I had 3 people here in front of me that were more important… wow. Lost out on a fat tip and business for the restaurant. Pitiful management.

Great food! Service can be a bit slow, but the food and atmosphere make up for it!