Bawarchi Biryanis - Edison

Food is below standard from Bawarchi standard. Person in the counter is nice when you talk personally but not very friendly while taking order on phone. Overall, I would give two stars compared to other restaurants in the Oak tree Indian hub of restaurants.Food: 1/5

Came in here last Friday and the heavier set man at the front was rude, no greeting and just point at a table. I had read other bad reviews about service and should have listened.So we walk to a booth and we are just waiting at the table wondering where the waiter is after sometime. Then this man after being a smart mouth with some customer who had walked in after we came when he asked if they have chicken 65 thinks he is funny by saying we have triple 65, chicken 65 what do you need. The customer asked him if he spoke kannada and he said no he is from Telangana. Finally after 5 minutes or more he walks over and just extends his arm with the menu from a distance after walking closer to our table to make me lean over to get it from him. At this point my wife was as very annoyed as I was and said we should leave as he didnt have even basic courtesy or customer service to come to a table and give a menu when we had come in, purposely making us wait around thinking we had to sit around for a waiter. His bad attitude was apparent the whole time so we left. This man is hurting that business and if he is not the owner I hope the owner reads this and realize what kind of staff he hired. Bad customer service should never be tolerated, not sure if it was because of speaking a different language but that is discrimination by him or he just treats all customers this way.

Picked up an online order and everything was ready on time. The food was upar tasty. Try the tandoori chicken. The biryani was tasty as well.Food: 5/5

Review on May 28, 2023.FIRSTLY, THE MENU NEEDS TO BE CHANGED. IT IS SO STICY AND DIRTY. PRICE OF FOOD IS BEFORE COVID. THEY NEED TO UPDATE PRICE ON THE MENU,ONLINE EVERYWHERE.Hope the restaurant owner sees this.Something was very suspicious about this place. It's got very good review hence wanted to try. Dining was open but there was no one in the restaurant(almost spent time around 90 minutes), all the people in the photo, video are dekivery drivers waiting from 30 minutes and it was all smoky as you can see in the photo. There was only one server doing everything, online and dining. The place is not kept clean, the kitchen is very dark and dirty. The washrooms don't even think of using it, it is stinking, sticky, washbasin is dirty.The restaurant did not look like a restaurant. It looked as if we were sitting at a funeral food function.They do not have anything, asked onions for the sides, they did not have, they have no raita(very watery) paneer was made like 3-4 days back so hard. Took 40 minutes to prepare one PANEER BIRIYANI. The lights were so bad, they are RUNNING THE RESTAURANT ON A LOOSE END. Very selfish restaurant, needs to hire more people for work. The FOOD DEPARTMENT NEEDS TO CHECK ALL CRITERIAS AND LET THE RESTAURANT OPEN AGAIN.

Ordered Chicken dum biriyani-family pack (take away).I was so much excited to try here for the first time seeing the hype created. But I was totally disappointed with the food. The quantity was good but the rice was not flavourful and tasty . It just had 2-3 chicken pieces which didnot taste fresh. The biriyani gravy was just like rasam. I was totally annoyed.