Di Nápoli - Estrela

Very delicious pizzas and calzones Service: Delivery Meal type: Dinner Price per person: R$140–160 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Pizza Média

Meal type: Dinner Price per person: R$20–40 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Pizza Média

If I could, I would give it 0 stars. I placed an order on Ifood as it was one of the few that delivered to my address (I live in the countryside). Order placed at 7:30 pm, accepted by the store a minute later. 20:13 order was out for delivery, as it's in the countryside and the houses don't have numbers, we already left and were on the street waiting. Expected delivery 21:10, we waited until then and nothing. As the order was delayed, we called the store. The attendant simply said that the order would not be delivered, as they do not deliver here to the region. We questioned why they didn't cancel, they said they don't cancel orders because it hurts the company. We had been counting on this since 7:30 pm, the order was accepted and it was out for delivery and the attendant swears that the establishment is correct. I made the cancellation request on Ifood and the store still had the ability to deny the request. Now I need to resolve it with Ifood and ask for a refund, as I paid by card (including paying the delivery fee). Ridiculous attitude! If you don't know how to use technology, continue the traditional way, without the App. Food: 2 Service: 1 Atmosphere: 1

Service: Delivery Meal type: Dinner Price per person: R$20–40 Food: 4 Service: 4 Atmosphere: 5 Recommended dishes: Pizza Média

They said that I would get a gift because it was my birthday, I asked the attendant how it worked, since the total price included the value of the gift and she said that I would have to speak to the motorcycle courier to receive the discount right away and When I questioned him, he said he didn't know anything and charged me the full amount. At the same time I called the pizzeria and they never got back to me. Service: Delivery Meal type: Dinner Price per person: R$40–60 Food: 4 Service: 1 Atmosphere: 1