Qdoba Mexican Grill - Fairview Heights

Simply order a Steak Nachos combo menu in the app. I open my bowl and absolutely no steak. Not even a piece. I tried to call the Manchester Store and nobody answers the phone and I don't live near this place. Total disappointment. I'm not back. EDIT Never heard a word from Qdoba customer relationships to make this right. Be quiet as you want to do it right and I don't hear from customer relationships. I want a refund or a substitute meal, but I'm sure I won't get it in return.

Rob (gm) and Courtney (employee) were AMAZING. This store is inviting, friendly and great service with even better staff. I highly recommend this location. They both go above and beyond when something is out or there are any questions! I only go here for mini bowls and there fancy drink machine that has my favorite beverage <3

Dirtiest Qdoba I have been in. Check out picts. Every table in restaurant had food remains on and below it and the prep area was kindy of nasty... again check picts. The worst part was the guy who made my quesadilla put hardly anything on it. I had to stop him on the way to the press to request extra cheese and to add salsa. Check out the photo of almost half of the quesadilla missing food! The other half had a little more on it but nothing compared to normal. He didn't ask about anything and tried to just add a little cheese and meat and run to the grill. I'm still really hungry, very rare for a Qdoda meal. I'm going somewhere to get more food. The soda machine's screen was locked up. I just opted for tea because I couldn't get the attention of the employee. I probably will never return here. If any of this sounds harsh please check out the attached. On a bright note, there are pretty full sized windows across the front and ample parking.

We came here for the beef onions, and they said they had only 1 piece of beef. The staff was really nice, but they didn't even have one they could do on their backs. Really disappointed...

I give him 4 stars because we ate in the restaurant and management could quickly replace the chips where I stand with my nachos. If we were to eat with us, it wouldn't have been so good. But everything was delicious, service was good and restaurant was clean.