Topiary Coffee Shop, Polmont - Falkirk

High quality food cooked fresh on premises ..3 of us enjoyed a delicious lunch..waiting staff helpful and attentive. Would definitely go again.

Disappointed for the second time Server looked miserable and wasn’t happy when we asked to sit at a different table from the one offered due to my partner’s disability. Ordered 2 items off the specials board … gingerbread latte which showed on the picture with little gingerbread man (which is only for the picture apparently) and a cheese and ham croissant Also a normal latte and a toasted tea cake … the croissant came and was literally a microwaved croissant with melted cheese and a wee bit ham and the toasted tea cake was like a clay pigeon disc … the food came and we waited and waited and waited then asked the server to take the food back and keep it warm till our drinks arrived she told us drinks were just coming so we would need her to we waited another 10 mins before drinks arrived by which time food was cold … waste of money

Just been in for breakfast today .waitress not happy we asked to be seated at one of the many empty booths. One of the breakfasts was cold and its replacement was returned as was cold too. Bacon in another had cooled down. Attitude of management when we went to pay was dismissive and no apology from her or waitress. Maybe poor customer service and cold food explains why place was so empty. Wished we read reviews before we went.

Terrible unfriendly staff. Cold food. No apology. No one interested in resolving or apologising. Breakfast stopped at 11.15 and lunch did not start till 12.00. Manager gave a refund for the food but still no apology. No way to run a business. Would not recommend to anyone. Very cold atmosphere.

Poor quality totally overpriced toasty. £8.95 for 2 very dry slices of thick bread with pretty much no tuna inside. Overcooked and burned around the crusts to the extent that I couldn’t cut or bite through it. Dried curly edged bits of lettuce served with it. This was terrible and very overpriced. How can anyone charge 8.95 for a toasty? The scones looked terrible and huge and a woman beside me said she couldn’t eat it because it was so dry and one tiny bit of butter to put on it! No wonder the place was virtually empty at 12.30! I can’t imagine anyone would visit here twice. I only went to get something to eat before going to a work meeting in Grangemouth.