7-eleven - Fernley

New owner and new staff are so much better than the drug addicts that used to work there. Kandy was really friendly and the manager that was training her is always a delight. I love going in there now.

ERIC is my favorite! His personality truly can brighten up anyone?s day.. or at least give you a good laugh while you?re there! He treats everyone with the same welcoming respect and equal customer service.

Clearly intoxicated customers, opening their 12 packs inside and consuming beer while waiting in line. Obnoxious and very rude, without facemasks, when clearly it is posted on the door. Employee Sarah said nothing to them and continued to sell them the open containers (without ID), as well as allow them back in the store to purchase more.

OUTSTANDING CUSTOMER SERVICE! TRULY. I travel extensively and have NEVER seen nicer, more congenial people. Halloween 2018 they made a Haunted House in the store for the local kids! It was VERY professional. So much so, that I sat in the store for 2 hours just enjoying the whole experience. They serve a ridiculously large customer base daily, and yet they treat each one with unrushed sincerety plus a smile. In my 57 years, and residence in several enormous population areas,

Well it seems like every single morning when I go in there for coffee the coffee counter is an absolute mess and I have trouble finding a spot to put my refill cup down because it's so messy. I realize there's only one person working from 7 to 9 which doesn't make a whole lot of sense to me but she does make the coffee but since you're over there take a couple of swipes with the rag at least.