Wendy's - Flowery Branch

I really like the place and I think it really is a gem inside of Franklin.

Get all of the way home to find the main part of my meal (Baconator) is not in the bag. I ordered more food and the bag was full so I didn’t think I would have to double check. I couldn’t go back and get it since my food would have been cold. Please double check that everything that someone purchased is in the bag had to make something else when I got home (defeats the purpose of fast food).

Speed of service and ease of getting food was fine. Placed the order about 5 min before going to get it, went through the drive thru and it was ready when I got there. No one in line. I gave a bad rating because the employees were so rude. One on the speaker box was ok but the lady at the window just said “hi.” in an aggressive tone before basically shoving the food in my face, then proceeded to slam the window shut and not even say anything else like have a good day. I ordered nuggets with ranch and a chocolate frosty which I got as a bday freebie. The nuggets were good but the frosty was literally 3/4 full… see in pic. Will not be coming back here for sure unless they change their management and staff.

Laughed at through the speaker. Shorted 33 dollars. Their correction was to give me a 20. I'm still short 13 bucks. Need a new management team before all ypur business stops coming by.

Told them I wanted my food fresh and was OK with waiting,the food taste like they just re-dropped the old food and told me it was