Subway - Frederick

Rude as heck. Third time walking in always have a attitude. I greet them, they say nothing. Don't acknowledge me or anything. Horrible customer service.

I used to eat at this subway weekly for years and years since 2000. Today was 1st time in over 2 years. The Italian herb and cheese bread was dry and when I asked for extra cheese she acted like she wasn 't allowed to add extra. She was hard to understand and she didn 't quite understand me. The whole time she was waiting on me she was conversing in Spanish with her co-worker. I don 't I will return to this particular subway. Too bad, it was my old stomping ground . Disappointed ?

Went to pick up my online order and they said they never received it. I tried to show her my order confirmation email and she refused to look at it or check the system for an error. She then began to ignore me and serve other customers. I submitted TWO requests to get a refund for the order I NEVER RECEIVED and was never issued a refund. Horrible customer service.

The place always looks clean, has a double glass casing to ensure the food products are protective, and the workers wear masks and sanitize when necessary. It's rarely crowded, but there is now a limit of tables.

The personal was very disgusting! the app runs a promotion for the long sandwich at $2 and they did not want to honor that after ordering through the subway app and acted as I steal. only over all respectful subway must take the load away from these peculiarities and people who really care. it is a shameful use of the subway to be better.