Steak 'n Shake #665 - Gastonia

I've been in kinda of a hurry and pulled to the drive thru and BAM! Every single time I've been things are great! Double Cheeseburger, fries, and onion rings and an extra large tea and under $10!! Customize what you want ... like i said all mine have been wonderful experiences

First time been to a steak and shake. We got the $4 dollar burger and fries combo so I expected a fast food burger. It was way better than I expected. What was cool was that we started our order on the computer kiosk at 1:50 PM. We saw that the milk shakes are half off after 2 pm. We finish the order after 2 so we weren't sure if we got the discount. It was nice to see that we did. Too bad we were driving by. I wish there's one near me in MD

Did have a little wait time, but we went about 45 minutes before closing. I work in food service myself and I think they did a quality job with just two employees working even though my fries were not that fresh. I appreciated the free drink refill I asked for when I finally got my food. Props to them. The rest of the bad reviews on here are more than likely from rude customers who have no idea how food service works being short handed. You can't just close a business early because you're short staffed. Be thankful for those that showed up to work and served you when you could have just cooked your own food at home.

Excellent service, as always. Manager and staff are friendly, courteous and kind. The dining hall is always pristine. Love the new kiosk and self serve drink setup, even though I realize it is due to shortage of workers. This is our go to stop when appts and business bring us to the area.

Steak and gar shakelauch burger is my favorite hands down. I went through the drive thru and it seemed that the person was in training, yet she offered great service! food: 5/5