Pizza Hut - Glasgow

Who ever seen CB 394 review its not true he/she leaves negative reviews for anywhere and everywhere for over small things so please Don't believe him/her because it's all a lie

I had PREBOOKED at table for 1:30 and in the special request part of the booking told them to be on the lookout for a 5'11 mental defective with brown hair and blue-green glasses wearing a SUNFLOWER lanyard. When I arrived, there was a Giant line and no one supervising it, I also made it Obvious in my booking that the person in question is SPECIAL NEEDS and requires a PHYSICAL menu but either they don't have the brains to be bothered with folk like me or they just don't read their damn booking list. The guy didn't even look at the stupid booking when I handed the bit of paper over, then the pudding-headed child “manager” didn't give the freak it was “serving” a menu like it had been asked for. If he'd bothered to read the idiot's paperwork he would have realised what a fool she was and dealt with her accordingly. To make matters worse, about 5 minutes after the first member of “staff” arrived, a second one came to take the oaf’s order… it was at that point that I decided enough was enough and told him that there was NO WAY I was going to stick around to be treated like a buffoon when I had done the right thing, prebooked, given CLEAR instruction and brought the paperwork with me STATING what those instructions were. It was bad enough trying to get your useless stupid website to cooperate in the first place. You need to realise that 1 When A Person Books A Table They Expect To Be Dealt With Separately To People Who Have Not Booked 2 Not Everyone Is Capable Of Using a menu on a phone screen or App Or Whatever. 3 When You're Pre-Warned About An unaccompanied Person With Learning Difficulties Visiting Your Establishment Heed The Warning! Never ever again. It was absolute mayhem A 4-year-old child could have run it better. Get a grip! Seriously Pizza Hut! You need to do a lot better. The ABLEISM is beyond disgusting. Didn't rate the food because I didn't get any this time. Miffed and disappointed. Shape up or ship out!

Food was very fresh. Pizza was delicious,sides and pudding were lovely

Everytime we eat at pizza hut braehead,the food,service and cleanliness of the place are absolutely top notch! The manager is also a real credit to the place,I've never caught his name,the guy with the beard and glasses,he is an absolute gentleman! On our visit today he went above and beyond when He helped a blind customer not only place his order but collected his food and sides from the salad bar and also helped the man get to his taxi outside the centre. Can't speak highly enough of the place or the staff.

Slow service, base of chicken supreme was slightly undercooked, no apples in the salad bar.