Cold Stone Creamery - Glenarden

I a place to order online and to have it ready at a specific time, I had my pickup person be there on time. I get a call at the time it's supposed to be ready to let me know the flavor of ice cream I wanted was out and one of The mix ins I wanted was out, cool I asked for my replacements. I got my ice cream less than 20 minutes later with less than half of the mix-ins that I had that I already had on my order not even have my subtitutes that they called me for. I could have gone across the shopping center to Wegmans and got exactly the same thing for $5 versus $22. I have sent Cold Stone to emails through their website and I've heard nothing back so I will be disputing the charge with my bank and NEVER coming to this place again.Give your business to mom and pop ice cream parlors that appreciate it and don't try to skimp you because you aren't right there in they're face making sure you get what you paid for. RIDICULOUS!

The ice cream was the second best I've ever had. Ava was really nice.

The absolute slowest coldstone I've ever been to. I place a online order. Then they take 15 people before they even start to make mine. My ticket printed out and they ignored it the entire time as they walked past again and again until I finally said are you going to make my order?

Good experience. They do custom make each order. It's worth the wait. The staff are great. The ice cream is tasty! Yummy in my tummy!

I adore Cold Stones ice cream, especially Chocolate Devotion ! Yummy for us Chocolate lovers. I have seen some of the reviews about Customer Service but they are always nice, especially Alex!