Popeyes Louisiana Kitchen

Food was great! Customer service was a little too much. Our cashier shared more information about her life than really needed to be shared. I had noticed a couple customers came in after we got our food checking to see if she had left for break and other employees reassured customersthat she was on break. Don 't get me wrong, she was very courteous but also went over that line. Intrusive would be the correct word for how she was. Still giving the store 5 stars cause the food was hot coming out and the portions were good. Price was great. Just had a bit of uncomfortable with the lady that was 'An OG ' as she stated cause she had been there since it had opened.

As disappointed as I am about the green beans and dirty rice being removed from the menu, I still love the tenders and keep going back for more. I guess the red beans and rice will be my go-to now. I don 't think I 've ever had a bad, old or cold piece of chicken or a tender, and that 's one of the reasons I am a Popeye 's fan. This particular store in Grand Island was a welcomed addition to 'food row ' and stayed busy over the last 2 years, but hasn 't been able to open the dining room as a consequence, so order on the app and pick up or hit the drive through. The location is great, but the entrance is in a funky spot that was likely designed to not add to an already awkward and busy parking lot entrance across the street and a street light not far from that fiasco. Oh well, at least I get my tenders! Get you some Popeye 's!

We had a long wait just to order. Workers appeared slow and disorganized. The soda machine was out of order, yet the order taker hands out drink cups. Why? A 3pc meal shouldn't be 2 wings and 1 larger piece. The sides are small: containers are full.

Food was, as always, very good. Service, on the other hand, was terrible. Had to wait 30 minutes, but I was not told there would be a wait. When I finally received my order, I asked if they don't typically let people know there would be an extended wait. The young lady was very rude and said she assumed someone else had told me. Very unorganized, lots of employees standing around. I love the food here so I'll return. I just hope the employees are friendlier on my next visit.

Left dining area before even being waited on. Only 2 in line before us. Could wait no longer. During this time a person returned her chicken because it was not done. Kind of lost my appetite after that. Employees seemed confused. Need a strong manager on site I think. Will not go back. Sorry.