Jersey Mike's Subs - Grand Rapids

Food is always delicious, never had a bad sub from here. staff are all very kind! I was there behind a woman who was very belittling rude to the employee working the counter (I do believe she was the manager , turns out she is autistic. As a mother to a child with a disability, it breaks my heart to see the reviews here that I think refer to the same person, because it's so hard to exist in the world if you are different in any way. Everyone expects super smiley, overly friendly customer service, but some people are just wired differently, or even if they aren't, maybe they are just having a bad day. It takes zero dollars to be kind give our other humans the benefit of the doubt. Let's not forget that we are all human, some of us have a disability that makes us see the world differently, we all have bad days (I'd hate to have to be customer-facing on my bad days! . I apologized to the manager on behalf of that customer's behavior toward her, with just a little bit of compassion, I discovered that she was extremely kind generous, thankful for me taking a moment to try to understand instead of judge. Wheelchair accessibility: The store is fully accessible open enough for wheelchair users, though I have never been in the bathroom to know about that accessibility.

Great subs! Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

Usually love jersey mikes but the manager here is hard to withstand. The lady was rude and came off very condescending. I’ll come back but if I see that lady behind the counter I’m whipping a U-turn Food: 4 Service: 2 Atmosphere: 1

Why bother asking what you want on the sub when they only listen 30% of the time? Constantly an issue here. Also, if you don't tip (pay before you even get your food) then you'll begetting attitude from the children working there.. Please do better. Meal type: Dinner Price per person: $30–50 Food: 4 Service: 1 Atmosphere: 3

We drive out of our way (to avoid the 28th street location) to come to the beltline location. The staff is friendly welcoming. The store is clean the food is always yummy! Also, please sell the oil/vin in bottles so we can buy!! :D Service: Dine in Meal type: Lunch