Bombay Cuisine - Grand Rapods

Great indian food. Good quality and quantity. Rogan Josh is a must try. Variety of vegetarian dishes available.

This is an update from a previous 5 star review from 2012. This place used to be good years ago, but has sadly gone downhill. The food is still pretty decent, but the service is horrendous. I do feel bad as they were obviously understaffed, but for high prices like they charge, they need to make it worth it to the consumer. To add insult to injury, we were charged an 'upcharge ' on our bill without explanation. When we asked the waiter about this mysterious charge he said it was due to food costs being higher. Why was this not communicated with us beforehand? It was not even mentioned on our menu. The waiter brought a menu from a neighboring table that had a temporary sticker on the back with the upcharge listed, but ours did not. He did apologize, but did not offer to remove the charge. The service was also in general horrible. We were given the wrong food and waited the whole meal to get our waters refilled. Unfortunately, we will not be able to recommend this place any longer.

I used to love this place. However, it seems to be going downhill. The food was just okay this time, nothing to write home about. Then when I went to eat my naan I found a hair baked in. We called to let them know and they told me they didn’t believe me but I could get a free order of Naan if we wanted next time we come in. Eventually they said they would mail a gift card for an unspecified amount.Beware of their prices. Even though the menu claims one price, they add “up charges” for meat. This is not stated anywhere on the menu. Seems very shady that Buttered Chicken gets an up charge for having Chicken even though Chicken is in the name.Very sad, this used to be my favorite Indian food in town, I guess I will have to go searching for a new favorite. I’m open to any suggestions!

Food is great, as always. We are so glad to be back after a few years. The service was disappointing. Waitress was very nice but we had to wait for our check and then to pay for a half hour. She seemed to disappear. Seems that they need more staff in the kitchen.

I've always had mixed feelings about Bombay Cuisine. Bombay has some great reviews, and their food is good, but as someone who has traveled around and eaten a lot of spicy food, it does feel like Bombay caters to individuals with a midwest palette. If you are a spice champion and ask for spice, expect the food to be mild, at most. If you dislike spice, and are looking to venture into Indian food, this is a great place to start. I'm curious as to what region in India the owners are from because the dishes are different than what one would expect. I taste a lot of ginger and sweetness and not too much spice or tanginess in their dishes. Although there are Indian restaurants in Grand Rapids that I would say might be better, Bombay Cuisine holds a space in my heart. Growing up in Grand Rapids, there was never any accessible south Asian food the food at Bombay was one of my first experiences with Indian food, which is now my favorite cuisine. As someone who has gotten older, traveled quite a bit and eaten quite a lot of Indian food, Bombay still holds a space in my heart because it feels like home in a way. I also think it's super cool that they have merged with East West brewing you don't have many chances to grab a craft beer and eat Indian food in the same sitting, so I love it!