Burlington Palm - Great Yarmouth

Upmarket food at a very reasonable price. Well presented tasty. Friendly waitress clean throughout. I had the cod Sue had the chicken. We completed with sweets that excelled our expectations. Very very nice! Highly recommended but you need to book to ensure a table on the night.

After having visited this hotel on many occasions our last visit was very disappointing, I can understand the pressure of covid 19 on all businesses and the restriction that are in place. The staff adhered to this in the dining room and the bar. My issues were with the actual state of the premises it is very dated now, and needs a good clean in the rooms and the communal areas. The rooms are nit being serviced during your stay so you make your own bed and collect towels and refreshments from reception, it would be a good idea if people are there for a while that you at least put some antibacterial wipes in the rooms so guests can wipe surfaces and the bathroom. Still charging full price!!

We saw a banner outside of the hotel advertising Tosh and Di singers on Saturday 8 June between 12-4pm and as it was a rainy day we had arranged for relatives to drive over to join us there for lunch etc We also wanted to check out the hotel for future stays. On entering the hotel there was no one on reception and the staff who were around completely ingored us. We sat down and my husband went to enquire about the entertainment. A young lady showed him where the function room was and where the hotel brochures were then went about her business. There was no one in the function room even though the entertainment was nearly due to start. At no time were we asked if we would like to order a drink or food etc. We were just left to sit there We sat and waited in reception area and eventually a woman came towards reception and smiled in our direction but did not approach so my husband went to ask her about the entertainment and was told that it was not starting until 1pm and would not be in the function room due to lack of interest even though the banner advertising the time etc was still up I had seen deals for the hotel on the internet and we went there thinking that we might book to stay at some point but this put us off completely The family who joined us have experience working in the hotel environment and could not believe the way we were treated We left and went to the Lacon Arms at Hemsby for lunch etc and the warm greeting and service there put this place to shame

My daughter and her fiancé held their engagement party at the Burlington Palm Court hotel and it was fantastic. Jason and Julie could not do enough to help us. The food was amazing and the whole ambience made for a really enjoyable evening. It was fab, thank you x

Have just spent five days at this excellent hotel. The room had a sea view, was spotless and very comfortable, the service in the restaurant was excellent and the meals were first class. The staff were extremely pleasant and helpful and on the whole, excellent value and a great place to stay.