The Cheesecake Factory - Hanover

I haven't been to a cheesecake factory in over 10 years. Last time I was at one was in Baltimore inner harbor. I know I was a good bit younger and my tastes have probably changed but I was way happier with this experience than the last one. This one is right next to the Arundel Mills Mall. We had an exceptional host by the name of Dennis who did an excellent job, had managing the overly busy restaurant and customers who are anxious to sit down to eat. Our food was delicious and while it took a little bit of time to get seated and for our food to come, it was worth it. Our waitress did excellent and the portions for the price was better than most of the mid-range restaurants we have in our area. I would definitely suggest you try a cheesecake factory near you and I can only hope that it's staff is as good as the one I went to.

We had an absolutely wonderful experience at The Cheesecake Factory for my daughter's birthday. Even though we weren't all able to sit together they still made an effort to accommodate our large party at the last minute. The food was delicious and the service was one of the highlights of the day. I hope to come back to this location again one day soon.

I bought Spaghetti and Meatballs to go from the Cheesecake Factory at Arundel Mills. Fortunately before taking a bite I cut up the meatballs and discovered that the meat was raw on the inside. I could have gotten food poison. I understand that mistakes happen, but what upsets me the most is how the manager reacted to my complaint. I was told that people order rare meat all the time and don't get sick because Cheesecake Factory uses quality meat. She overlooked that I did not ordered rare meatballs and never apologized to me. She did not feel that an apology was required. She said she would refund my money via coupon that would be sent to my email but I never received it. If you order the Spaghetti and Meatballs make sure that you cut the meatball in half to make sure that it is cooked all the way before taking a bite.

Great food, great atmosphere! We never get tired of coming to The Cheesecake Factory for date night, birthdays, or even a nice dinner with friends. We have never had bad service yet, the staff are friendly and patient. (I know the menu fairly well but still get stuck sometimes on choosing! Their jambalaya has a great kick to it and their skinny menu is great too! From appetizer to dessert, this restaurant is a favorite! Make sure to ask for a take out box up front because you?ll want room for dessert! The cheesecake is so worth the calories! Even being side by side to the Casino and mall, the Cheesecake Factory holds its own!!

Cool atmosphere. It's a bit dark in places, but the deserts are good, if a bit pricey. Three slices of cheese cake ran us 32.00. For dinner, the portion sizes are astronomical. A recommended once a year/special occasion outing with a small group.