Mcdonald's - Harwood Heights

Honestly they just are one of the worst McDonald’s. They advertise the shamrock shake as if they even have them which never in the past 9 years I have lived around the corner from the place so I think they have ever had a shake. If you order a McFlurry they just crumble a small amount of the topping on top and don’t even mix it. Half the time the order is wrong. Tonight we placed an online order to assure food is correct and ready and when we get there they can’t even give it to us and then tell us they we have to request a refund through the app or go to our bank and they constantly run off of just cash and don’t accept card unless you push them to take a card of which they then begrudgingly take it. Just google any other McDonald’s or fast food place within under a 2 min drive to get actual adequate service.

This location is awesome!! Great staff and the food is always fresh.

There's nothing I love better than to be confronted by an amateur manager whatever happened to the customer is right the atmosphere at McDonald's is horrible and again why did they put people that don't speak English in the Drive-Thru and I can't wait for the McDonald's corporation to

The drive thru can be a disaster, even if you have A mobile order.

Problem with the order every time! I visit that mcdonald every morning for the last seven days and my order was very easy “coffee 4 apple cake” first, it takes forever to get a response from the speaker, second they never had a order right, it is a crazy almost food not a restaurant, which can go wrong? and the last, why they always tell me it is not their fault! So who is it for me?