Mcdonald's - HELLERTOWN

A terrible service. placed a mobile order and check-in when arrived for internal pick-up. at least 10 minutes waited on the theke, while no less than 5 employees looked at me, included a manager hanging signs that customers say they could not use the toilets. When I finally got a coworker to realize that I existed, she just got my bag on mine that sat there, ready for probably the whole 10 minutes. when I said, so is it all the time? she just turned around and went away.

Hot and fresh. employees according to appropriate health guidelines and drive thru were refurbished with plexiglas to reduce the airflow. never had a problem with accuracy.

The fries were not completely cooked and tasted quite bad. but also the rest was good, we have 2 cheeseburgers and a buttermilk crispy chicken sandwich. the food was served warm.

One of the cleaner mcdonald’s I was, but their food preparation is quite slow, I have seen others simply manage the number of cars better, they shake so many cars in parking spaces and need to get out of cars and often the wrong ones. that is, it is a small inconvenience and most people are not sneak free food during the confusion, so 4 stars seems appropriate

Pretty good they said 3 minutes for cookies and took almost 20 when I have groceries in the car but gave us extra food but food was good wasnt fully warm tho