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Contribuisci feedbackWent here for dinner with my wife and kids. The prices are utterly ridiculous for food that is down right poor! The garlic bread was barely cooked. The prawns looked like they hadn’t seen a pan and the sauce they were in was utterly tasteless! Chicken burger was over cooked and dry! For a place in such a beautiful location, it’s a shame the food doesn’t match! I certainly won’t be back! Next time I will carry on along the canal side and either catch my own dinner or find somewhere that actually knows how to cook!
This review is for the Bistro part. We were arriving early to book in to the hotel so had an afternoon tea first. Reasonable service and a good cuppa tea/coffee. The scones were not fresh though so a bit of a let down. We also found out after we had checked in to our room that we had been over charged. Too late to anything about that. Tea and a scone should have been £5.95.
Me and my friend went here just for a wee dinner, the service was absolutely amazing and the staff where really kind. I got a chunky chips a pint of Diet Coke and a ice cream while my friend only got a chunky chips and a Diet Coke. The food was outstanding the chef did an amazing job for us and other people in the restaurant by the looks of it. The restaurant it’s self had a lovely layout with beautiful views of the canal with boats passing from time to time. It was a bit busy and no seats in the restaurant but we sat in the bar and it was just as nice with a lovely photo on the wall of caol and fort William I have to say that the staff was incredible They where running about helping everyone and there was a really nice school girl about aged 16 with blonde hair who served us and did a fantastic job and she definitely deserved that £100 tip I gave her and only her as she was incredibly quick and could care lots of plates at a time. These school kids who work there deserve a raise as it was so nice we would like to thank them and the staff and the chef for a lovely time. We also stayed there and the rooms where so nice and spacious Thank yous all for suck a lovely time Barbara. xxx
Wasn’t too sure about eating there but went there as it was recommended. The outside doesn’t do its justice. Food was great. Steak and ale pie was amazing. Quick and efficient service and plenty of food on the plate. If you like Guinness, it’s served on the tap.
Walked Neptunes Staircase and then out to the outer lock and wanted a coffee and a cake before moving on. View of staircase ruined by women power washing patio and then the windows whilst we were in restaurant and to cap it off the coffee was a small serving and at best luke warm. Not good value at all and couldn’t recommend.