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Contribuisci feedbackWhat a place to rest before your flight. The food was absolutely beautiful and the drinks came really really quickly. Fantastic venue.
From the moment we arrived at the Upper Class wing to getting seated in the lounge, it was the most incredible experience!! WOW! The staff in the lounge were exceptional!! They took the time to speak to us, gave us some restaurant tips for New York which was so appreciated. You can scan the QR code for the menu or they do offer you a proper menu and table service which is a lovely touch. The lounge is huge with so much going on. The food was wonderful too. We had a cooked breakfast and a pastry with a few glasses of champagne- delightful! The views over the runway were great and a visit to the rooftop garden area is a must! Thank you to all the staff here for making our experience so fantastic! To compare, we have used many lounges and recently the Emirates Lounge at Heathrow and this was by far the best experience!
This was our first trip to this lounge and it did not disappoint. From arriving at the checking desk in the upper class wing to arriving into the lounge we were well looked after as we would expect from the Virgin brand. The food was lovely, we were there a few hours and did try a few dishes. The signature cocktail was amazing. We just could not fault the lounge in any way. Can’t wait to fly again so we can experience the lounge again.
Visited 19th November for the first and not the last time hopefully. Prior to the Clubhouse we had arrived at the Upper Class Wing and were treated like royalty by the Virgin staff, once checked in we were guided to the Clubhouse where the amazing service continued. The Club House is so much bigger and Better than the BA lounge, food is ordered hot and brought promptly to your table, there is a small gym, showers and an outside viewing area overlooking T3 gates. I can’t speak highly enough of this location and especially its staff.
The Virgin Clubhouse is first rate I have not been here for some time (I usually fly emirates first) but the staff at this club lounge are absolutely amazing. They are so professional and very attentive, but also friendly and humorous. Everybody at Virgin can be really proud of the service which is delivered in this lounge.