Lennys Grill Subs - Horn Lake

Food was made right and staff was great end product was not what I

Cashier was so sweet! Really helpful! Gave us coupon and we will be back!

Ordered a sandwich today. Drive thru. Simple request of chicken salad with everything combo. Got to window and they had either screwed up the order or gave it away. So came inside to get the meal instead. Lots of back and forth and confusion but was ultimately handed a sandwich with combo there supposedly correct. Get it home to eat and it’s a turkey sandwich with pickles. Completely not what I had ordered. When called back to the store I knew immediately it was pointless calling them. Manager answered with a barely audible and poor attitude Lenny’s. I asked for manager he said this is him. Then he hangs up on me when I get upset and tell him how ridiculous this was and it’s a simple order. So reporting to bbb and Lenny’s corporate and in process of locating the ownership of this store. If I could shut down a store with the power of my words I would with this one. This is problem number 6 or more with this location and they employees. Will never eat at a Lenny’s location again based on the attitudes, response and overall poor experience of this one location. Lenny’s needs to audit these stores more regularly and listen to customer feedback. There are plenty of sandwich places that treat me well and offer accurate ordering with no issues for me to continue to give these people money that is hard earned. Never again Lenny’s.

It says they close at 8 but their dining room is closed and Locked at 6:40…

My order is always right and on time. Great team in Bentonville.