Kfc - Indian Hill

The service is horrible. The black woman is really rude. I haven’t even got my food yet and Al ready weighting a review I’ve never took the time to do one of these but I am today.

Stopped in around 6pm yesterday 3/20/2024. Only a few cars in the drive thru. While attempting to place my order I was cut off after every pause and had to repeat I am sorry I am not done. Woman was short, but I gave the benefit of the doubt being dinner rush hour. I paid, was given no receipt and told to pull around the building to wait. After seeing 3 cars leave the drive thru, and one person go in and come out with carry out I went inside. Was finally given my food only to go home and find the wrong sides, and no brownie in the bag. Attempted to call but the phone just rang and rang. Maybe a bad night?

Extremely rude and disrespectful staff. food is not very good. dirty restaurant. highly recommend spending your hard earned money elsewhere.

Won't go back. Waited 20 minutes only to be told they didn't have the chicken I asked for. They would gladly swap. I said no. How long a wait I asked. 10 minutes, I was told. I said just give me my money back. They said no refunds. I paid in cash, just give my money back. I don't know who you think your talking to was the response as she pointed to her stupid sign. I went outside called the hotline. Made it worse as you get an Indian who can't speak or understand english.

The dining room was nasty. The bathroom was disgusting and out of date. This has become the worse KFC in the US.While employees are just standing around doing nothing this place is horrible. This is why most restaurants have a district manager, obviously this location isn't being visited or improved. Look at the reviews this place is failing on purpose. The more satisfied customers the more work,the more angry customers the less work. Go lean against the counter while your store is disgusting and failing in every aspect. No ketchup or honey in the lobby so I Stood at the counter for 3 minutes just for honey. They asked me to use the kiosk and would not take my order even though they weren't busy at all. If I could give ZERO STARS that would actually reflect the food and service you will receive if you go here.