Official Pizza Hut Kings Lynn

The service was good but the food was cold. However, apart from it being cold it was okay but it wasn’t the best. There have been beers times in there.

There’s a guy who works here who is really good at customer service, when he’s off god help you. Stood waiting to be seated for 10 minutes as queue formed behind me. No member of staff said anything to any of us, not ‘sorry to keep you waiting’ ‘be with you in a minute’ no estimated wait time given. Not even a smile or acknowledgement. People continued to leave, the queue continued to grow. Eventually a woman said she’d be with us in a second, this was after 15 minutes. We were sat down but there was no pizza on the buffet and the salad hadn’t been refreshed, so various things completely empty. Seemed completely understaffed and the staff that were there were not on the ball. Because they had let the pizza empty even when they brought out one it was gone immediately.

We called at Pizza Hut on our way home, after a long day on the go. The staff were welcoming and efficient. Our order was quickly taken and we were soon tucking into the Salad Bar. There was plenty of choice and the opportunity to return for more was very tempting! Our pizzas arrived in good time and were exactly what we ordered and how we wanted them. The food was excellent. Within an hour we were on our way, having paid a reasonable price for good food.

This is one of the couple of places my autistic daughter will eat. We booked a family table for her birthday but arrived at 6.30 to find that no table had been reserved for us and there was going to be a 45 min wait for food. So, they found us a table and we ordered and waited and waited and waited. We could see other people having a go at the Manager and eventually it was our turn. It's just not acceptable to wait 1 hour 45 minutes for our food. The grandparents were nearly asleep, 2 of the party were diabetic and my autistic daughter just wanted to go home and refused to eat when the pizza eventually arrived. There were plenty of delivery/collection orders going through the kitchen probably too many. The restaurant was badly managed and next time I will just order collection and eat at home will be far quicker.

Went for the lunch buffet and will be visiting again a greed feed for the price £8.99 unlimited salad and unlimited pizza and pasta .Salad bar a very good section all well filled fresh and gud standard , pizza bar a fantastic section 8 or so all yummy and also 2 types hot pasta