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Contribuisci feedbackI ordered a little bacon cheeseburger and didn't realize that I was charged for just a regular cheeseburger until after the fact. The little cajun fries were perfectly cooked and seasoned. They're worth going to get on their own. I could have taken her left my burger to be honest. The burgers end up soaking the bun and making the bun soggy very fast. The burgers are always cooked well done with no pink.They also have a freestyle Coke machine at this location.
Nothing bad to say. The service has always been fine and the burgers and fries are so damn good
The new personal management is much better. they are great! they did not put the soße on my burger, which I ordered online, but when I brought them back, they did it again and even asked if I wanted a drink with him. this is an excellent customer service and will be there more often, how good they treated me when something went wrong.
Originally my experience at this location was not great at all. The manager fixed my issue right away. I always order a bacon cheeseburger from five guys from multiple different locations here in pinellas and Orlando. I like my bacon crispy and hot . After talking to the manager this location did make the bacon crispy and the burger was excellent. The fries were nice and fresh . My husband and I enjoyed our dinner here and the food is really good. The salted caramel milk shake and the banana milkshake are sooooooo delicious . Will definitely be back again because five guys is our favorite burger restaurant .
I was at this Five Guys location on Ulmerton Rd and all I can say is how disappointed. First didn't even get greeted just stared at until some lady in the black shirt walked up and again just stared at me so I just told her what I wanted. Then she asks do i want something to drink which i already ordered I'll give her the benefit of it but maybe she didn't hear that part the first time. I also asked for my frenchfries to be well done so they are crispy but NO i did not receive them that way quite soggy. The workers never came from around the counter to sweep empty the trash which was full the place wasn't busy at all. Not one customer I saw after me got greeted or told have a goodnight etc. It's not that difficult. I will not be going back to this location. Maybe somebody from the higher authority might take a look at this place like undercover boss because we all know when higher ups show up to the company you work at everyone is on there top game. Most likely there won't be a response from anyone but maybe you read the reviews that this location gets and go from there or just watch the cameras from time to time and see what really happens.