Okashi Sushi Seafood - Las Lomas

Love their food here...service is outstanding and choices are almost endless...only 2 things could be changed and the 1st one is the noise level is higher than I care for and the 2nd is the grill could be enlarged.. not near large enough to accommodate the amount of guest they have...takes roughly 20 minutes for your food to be ready and by that time you have overindulge on all the other options

Customer service was amazing. The miso was good. I ordered gyoza and the soy sauce it came with was painfully salty. The gyoza itself was crispy? I’ve never had it crispy and it threw me off but the actually meat was well seasoned and it tasted good. The gyoza has a weird flavor but I’m not sure why. Maybe it was too much ginger? Chicken and the beef was very dry. The sauces. The eel sauce was super runny. However the spicy mayo is the best spicy mayo I’ve ever had. Maybe it was an off day for the chef, but the service again was good.

Absolutely the worst service I’ve ever received in my entire life, server only came to my table once I waited 1 hour and 50 minutes for my food while everyone around us who had arrived 2-15 minutes after us were literallly already packing up there food to go while we had no refills and still no food called on 2 servers to help us out only the other girl with the pigtails actually was helping us, asked to speak to the manager and he seriously started talking back to me. Like excuse me he straight up talked back to me that if I wanted better service to come back on a Monday morning and said that I was lieing that I was here for 2 hours even after I showed him time stamps of when I arrived and when I received my food 1 hour and 50 minutes later, most unacceptable service ever this is no where near a business with such customer service not to mention the floors where disgusting my sandals literally got stuck to the damn floor from how sticky they were, not to mention as well as how loud the music was whole atmosphere was just completely off and the rudeness level of all the staff, god I just cannot further describe the absolute disgust I had having to witness a manger talk back to me in a rude tone, never coming here ever again

Food is goodThey need more servers. Orders and refills take a long time. Parking: Limited parking area is crowded.

Absolutely the worst service I’ve ever experienced. Upon my arrival at around 5:58 almost 6,I understand Mondays can get pretty busy but there was no excuse why it took the server almost 20 minutes just to take out our drink orders. Our server LEO dropped off our drinks and was about to take off again not acknowledging if we were ready to order or not ;Luckily we were able to catch him on time and tell him that we were ready to place our order. As mentioned before ,I understand that Mondays can get pretty busy but there is no reason why I should be asking other servers who are attending all their own tables properly ,for some refills. 1 to almost 2 hours later(Still no refills) our food finally arrives. We kindly asked our server for refills once again and he brought them halfway done through our meal. The service was absolutely ridiculous, therefore I requested to speak to a manager. Then to top it all off,this manager was by far one of the most immature managers I’ve ever encountered. He was not even trying to come to sense with what I complaining about. This manager looked at me straight in the face and said that if we wanted better service than to come back next Monday morning.He said that I was lying about my arrival time when I have all the time stamps on my side. They did not even put the extra salmon on both of my rolls as requested. They were kind enough to take it off but immediately charged it again the minute I was gonna pay.