Krispy Kreme - Layton

I haven’t been to Krispy Kreme in years, but my daughter requested birthday donuts for dessert, so I stopped by today to pick some up. When I pulled up, they had a sign out front saying that the lobby is for online orders only, but that the drive thru is open. No big deal! I just pulled around to the drive thru. As soon as I pulled up, they were immediately ready to take my order. I asked a few questions and then ordered 5 dozen donuts. I had some old coupons from a fundraiser, so I technically only paid for 3 dozen. I noticed they had signs next to the menu asking customers to please be patient since they have been short staffed since covid. I’m sad that that any business has to put up a sign like that. What is wrong with people? Life is too short to be a “Karen.” I pulled up to the window and paid for the donuts. Before I could even blink, they had my 5 dozen ready! I squeezed all 5 dozen through my vehicle’s window, had a laugh with the cashier, and then was on my merry way. All in all, I had a great experience at the Krispy Kreme drive thru. I’ll definitely be back for more “melt in your mouth” donuts!

I placed a catering order (several weeks in advance) for my sons birthday. We chose donuts instead of cake or cupcakes due to the heat and also due to the fact donuts are his absolute favorite dessert on earth. In this catering order we chose the option for 2 dozen glazed and 2 dozen assorted for an 8 am Saturday pickup. When I arrived at 8 am for my pickup, they didn’t open the doors until 5 after 8 (usually not a big deal, but it got worse), they didn’t have the the order even remotely ready. They told me they only had custard filled and raspberry filled ready and told me the glazed wouldn’t be ready for 20 minutes. They didn’t know long ago he rest of the assorted would take. They attempted to give me 4 dozen of just these two types. I had to ask them it was possible to include the chocolate glazed they had displayed in the case (the reaction I received from employees was I was acting like a monster). Due to the time constraint I was in, I had to take what was available and make a mad dash to the local grocery store to pick up what they had for Krispy Kreme glazed donuts. In the end I had way too many donuts and spent way more money than expected for this party. Definitely won’t be ordering again.

I love Krispy Kreme’s. However, this location is not the place to go if you need any filled doughnuts. The last time I went I didn’t get any cream in my cream-filled doughnuts. I thought it was a fluke, so I decided to get them again. I got lemon curd and some custard filled doughnuts. They’re not even 1/4 filled. And the small amount that is there is only on one side of the doughnut, rather than the middle. I could have just gotten some originals. I think I’ll be going elsewhere for my filled doughnuts.

I used to love taking my kids here. They loved watching the donuts being prepared and would excitedly go to the counter and admire all of the donuts. Their eyes would light up when they picked just the one they wanted. During the pandemic only drive thru was open (understandable . But here we are 2 years later and the doors still haven’t opened (just for pickup I am told . Very disappointing for a 3 year old who chose to go there on a special day. So I find the website, navigate through the online order for pickup, finally get to where the donuts are so she can pick one, just to find that there are only glazed and no pictures to show her (some kind of a glitch maybe? . So then we go up to the window. 3 year olds take a minutes to choose so I felt bad. After figuring out what she wants we were told that they didn’t have what she wanted or her second or third choice. (Chocolate with sprinkles, chocolate glazed, chocolate filled . So we left and went somewhere else. I don’t plan on going back until they open the doors to go in and order, there just isn’t a point in going and trying otherwise.

Didn’t realize when we ordered the regular size of donuts that we would be getting “minis”. Very disappointed that Krispy Kreme is ripping people off now.