Flunch Leers

Small claim after you've always put 5 stars. I was at Flunch Leers on 11/12 around 1:00. We had a winning 1 card per gallon offered 10€ minimum purchase). After the dish, I decided to take desserts for an amount of 12€. First waitress tells me that flunch doesn't make a cake. I don’t understand why making a game if you don’t have the corresponding winnings. His colleague comes to the rescue and tells me we have to come back tomorrow because the good is valid the day after the purchase. She had the case also little time before and it was the same and it is written on the back on the rules. I make him read the coupon and there great astonishment, the 24-hour deadline is not indicated. She is going to look for another senior person, who tells me, sir, it starts on 26/12/2021, I have the rules in an office if you want to read it. And that the goal is to earn money by bringing back customers so it makes sense that it’s not the same day. I point out to him my disagreement and he just answers me, if you are not satisfied with a written claim and then he leaves. Just an apology would have been enough. At worst, offering me a little wine. I will invite you to train your employees: 1/ Have empathy 2/ Knowing the rules of your contest games imagine I was coming back the next day Losing a customer for a part of galette

5th stars to the team, really all smiling and motivated despite the intensity of work, making the quality of the 3-star meal

J'aime très bien

Quality price super

Light buffet less choice than before...